Thanks for reaching on. I do have a mentor that gave me a very important piece of advice when I first started. Fred Euverman was my Lieutenant and he told me " Remember it's not "your" emergency so stay calm.
We are there to help people in their emergency and do our best with what we have to make it better." I have passed this same message on to all the guys that have hired on after me. We are still close friends and a beer would be fantastic. Cheers Lawrence Stella IAFF Local 2685 Terrace BC